Check out our most frequently asked questions below. If you still need help, please contact us here.

Shipping

When will my order ship?

All orders are processed within 1-3 business days after receiving your confirmation email. You will receive another notification when your order has shipped

What are your shipping courier options?

  1. UPS
  2. FEDEX
  3. USPS

Where is shipping the location?

Charlotte, NC

Returns

How can I make a return?

You can send an email to info@openyourcloset.net to request a return.

Check out the Refund Policy page.

When will I receive my refund?

Please remember it can take up to 5-7 business days for your bank or credit card to process and post the refund. It depends on your financial institution.

Payments

What payments methods do you accept?

You can the option to pay for orders using American Express, Apple Pay, Discover, Meta, Google Play, Mastercard, PayPal, Venmo and Visa.

Do you offer Payment Installments?

We offer Shop Installment payments for orders.